Preparing your PC for remote assistance
Preparing your PC for remote help couldn’t be easier! Just follow these simple steps, and you’re on your way. First let’s start out by downloading this free, secure software package, Here.
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When prompted to save or run the file, choose RUN. |
| If you see the message “A program needs your permission to continue” click CONTINUE. | |
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If you see the message “A program needs your permission to continue” click CONTINUE. |
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Choose which icon you would like (this will help you find the program later) We suggest you uncheck the quick launch icon. Click next. |
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The program is now ready to install. Click the INSTALL button to continue. |
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Congratulations! The secure remote client is now installed. Uncheck the “Launch Crossloop” box for now, and click on FINISH. |
| You are now ready to receive remote help at a moment’s notice. | |





September 6th, 2009 at 2:48 am
[...] you have not installed the secure remote software, you must first follow the tutorial here. Once you have the secure software installed, follow these instructions: Find this icon on your [...]
September 21st, 2009 at 4:39 pm
[...] preparing your PC for remote assistance [...]