Preparing your PC for remote assistance

Preparing your PC for remote help couldn’t be easier! Just follow these simple steps, and you’re on your way. First let’s start out by downloading this free, secure software package, Here.

1 Preparing your PC for remote assistance When prompted to save or run the file, choose RUN.
If you see the message “A program needs your permission to continue” click CONTINUE.
2 Preparing your PC for remote assistance If you see the message “A program needs your permission to continue” click CONTINUE.
3 Preparing your PC for remote assistance Choose which icon you would like (this will help you find the program later) We suggest you uncheck the quick launch icon. Click next.
4 Preparing your PC for remote assistance The program is now ready to install. Click the INSTALL button to continue.
5 Preparing your PC for remote assistance Congratulations! The secure remote client is now installed. Uncheck the “Launch Crossloop” box for now, and click on FINISH.
You are now ready to receive remote help at a moment’s notice.


2 Responses to “Preparing your PC for remote assistance”

  1. Initiating a secure remote connection | SuperFastFix Computer Repair & Consulting Services Says:

    [...] you have not installed the secure remote software, you must first follow the tutorial here. Once you have the secure software installed, follow these instructions: Find this icon on your [...]

  2. FAQ | SuperFastFix Computer Repair & Consulting Services Says:

    [...] preparing your PC for remote assistance [...]