Virus/Spyware Removal and Prevention

PC Tune up

A comprehensive check of your PC. This service helps to improve system response. This service will ensure smooth operation, and prevent driver/software related failure. Includes the following:

• Complete check of system
• Check all hardware device drivers for proper operation
• Remove temporary files
• Remove unwanted/harmful 3rd party software
• Check Windows firewall for proper operation

Virus/Spyware prevention – Recommended

Includes all of the services in the PC Tune up above, plus these additional items:

• Ensure PC has a proper working antivirus software package
• If there is no antivirus program installed, one will be installed free of charge*
• Ensure PC has a proper antispyware software package
• If there is no antispyware program installed, one will be installed free of charge*
• Check security settings for wired/wireless connection to the internet, change if needed

Virus/Spyware Removal

Suspect you have a virus on your PC? Don’t panic! Most virus scan programs can remove without issue. If you see a significant decrease in system performance, excessive and unwanted pop up windows, or weird system errors/messages, you most likely have a virus. We can remove most virus infections within hours, and secure your PC so it does not happen again. Virus removal service includes:

• Investigate and identify infection, and discover how PC was infected
• Remove malware, including all references to malicious program in registry
• Install new, or configure existing antivirus/antispyware software to prevent further infection*
• Test and configure Windows firewall as needed
• Check security settings for wired/wireless connection to the internet, change if needed

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